We have a number of documents to help with most requests. However, CE marking is due in July and we are busy reworking our documents to ensure compliance. For now please use the following downloads, however if you need something specific, we’ll happily send you a pdf or hard copy upon request.

  • Frequently Asked Questions!

    These are the questions that our Sales Team are often asked and we thought it would be useful for you to download for reference.

  • Borrow a sash window sample

    Why not borrow a sample to help ypu sell sash windows? When customers see the difference they understand why our windows are more expensive and appreciate the added value that our sash windows offer. 

    Sample Loan Form
  • Survey and Fitting Notes

    Read our survey and fitting notes so that you can measure windows with confidence and install them to current MTC standards. Always read the detail and contact us for specialist advice.

  • Vintage Traditional Brochure

    With authentic detailing, bespoke furniture and Secured by Design as standard, the Vintage Traditional sash window is suitable for installtion in Conservation Areas and will also be at home in the most contemporary of settings.

    Vintage Traditional
  • Vintage Collection Brochure

    Our best trade window, staff beaded outeframe, chamfered sashes, SBD and A rated as standard, will enhance any home. Download your copy here for free.

    Vintage Collection Brochure
  • Classic Collection Brochure

    Standard Halo Ovolo frames and sashes these time served profiles make ideal replacement sash windows for most installers and their clients. Lots of choices. Download your copy here for free.

    Classic Collection Brochure
  • Heritage Collection Brochure

    Whilst it is our budget window it still has the same attention to detail and quality but has been engineered specifically for new build developments where margins are the main prioirty.  Download your copy here for free.

    Heritage Collection Brochure
  • Pilkington Texture Glass Pattern Presenter

    Check the obscurity level offered by standard glass designs, don't forget we also offer old fashioned, acid etched patterns, coloured and stained glasses 

    Pilkington Pattern Presenter
  • Important Technical Announcement

    This leaflet explains the causes of condensation so that you can avoid creating excessive water vapour.

    Condensation Leaflet
  • S-Egress Leaflet

    We take every aspect of sash windows seriously, none moreso than fire egress, that's why this leaflet will help you understand the way we build fire egress sash windows

    Fire Egress Sash Window Leaflet
  • Sashminder

    Do you need additional security for your sash windows? if so ground floor windows can be fitted with a concealed magnetic locking device, ideal alternative.

    Sashminder Sash Lock
  • PVC-u and the Heritage Issue

    Read the article about the challenges faced by good companies, seeking to rotten windows with new, "identical" sash windows and the struggle to get conservation officers to look at what is now possible. 

    PVC-u and the Heritage Issue

View or Download our free Conservation area guide

Click here

what makes Masterframe windows truly authentic

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Michael Hagan

Aztec Windows (Coventry) Ltd, Coventry

“Exceeded our expectations, far superior quality and extemporary service!”

Learn why you get better windows because of these

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<h3>Setting standards, safeguarding interests</h3>
<p>Masterframe have been GGF members since the mid 90s. Our MD has served on the GGF main board and chaired the Home Improvement Executive, FENSA and the BFRC. Membership gives you greater protection on a number of levels.</p>
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