Thank you for purchasing your new Bygone Collection Sash Windows. Lovingly manufactured by Masterframe and installed by our Master Installer, we trust you are pleased with your new windows.
To request your FREE sash windows care kit, simply enter your details on the form below.
Your care kit will contain our Sash Window Care and Operations Guide, along with some eco-friendly glass cleaner and glass cleaning cloth to help keep your sash windows looking as good as new for years to come.
Please complete this form to receive your
FREE sash windows care kit.
Only one sash window care kit per household.
Loving sash windows as we do, we hope that you’ll appreciate the time that’s been devoted to ensuring our styles are as authentic as possible. We steer clear of making casements, doors or patios. We found our niche and decided to stick to what we do best, making one product and one product only – stunning sash windows.
Your installer should be your first point of contact if you need help & advice as they are already familiar with you and your home. However if this is not possible you can always speak to us.
Any home owner needs to know what choices they have, why it is important to consider each of the components and have a good understanding of what everything means, so that they can appreciate just how much effort goes into making our windows.
“The communication and customer service has been excellent”. - Mrs B – Guildford
"These windows are a premium range but secure, A rated and have a very authentic grained appearance.” - GP – Essex
"The conservation officer had to be told that these sash windows weren't timber!" "They're a perfect match for the old ones and for our period property, but are more secure, retain the heat of the room and look great inside and out.” - Mr D W – Stoke
"We wanted someone we could trust. Having the double guarantee and back up of bygone themselves was the final reassurance we needed but we shouldn't have worried. Will get them back again next year when we can afford some more” - Mr C K - Derbyshire
"WE DESPERATELY WANTED TO RETAIN THE INTERNAL SHUTTERS" - MRS S.B - OXFORD
"The windows are lovely, the service and installation were excellent, and we’re now going to have the rest of them done” - Mrs C. J – Brentwood