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Category: Masterframe


Alan Burgess addresses the audience.   There was a good turn out of delegates to Cranfield.   Ray Rabett, Technical Director of Msterframe

The function, an annual event, was a huge success and presented an opportunity for Bygone to exclusively unveil the latest and most innovative products in the market today.  There are now no fewer than six new product developments including the new integral mullion which replaces the existing, bulky option of coupling two frames, another first for Bygone.  Installers also had a chance to help shape the future products by providing feedback on five prototype products which are set to be launched in 2016 or 2017.

M   The installers took their own pictures of the new mullion.   Michael Thornton deep in conversation with Barry from Cambria Sash.

This meeting was also the perfect forum for the team to discuss the way forward for 2016 and how as manufacturers and installers they collectively plan to bring an even better service to their retail customers.

The network also received valuable insight into dealing with issues facing Bygone in Conservation areas and listed properties by benefiting from speaker, Michael Thornton, a professional Town Planner retained by Bygone, who has had considerable success in gaining approval for the products in these areas.  The other guest speaker was Brian Smith from the GGF (Glass & Glazing Federation), who explained updates on the latest Consumer Rights initiatives.

Michael Thornton offers insights on conservation areas and listed buildings   Alan Burgess addresses the audience.   Brian Smith from the GGF chats about the new Consumer Rights legislation

Carol Slade, Sales & Operations Director for the Bygone Collection had this to say;

“Choosing the best installer for your new sash windows is as important as selecting the right sash window.  Sash windows are a finely tuned product and benefit from professional installation to ensure perfect operation, appearance and longevity.

It is will this in mind that we only supply our Bygone sash windows to our Premier Partners who are selected for their customer service excellence, integrity and proven quality of installation.

Our commitment to excellence in the manufacture of windows of exceptional quality is mirrored in our choice of Bygone Installers and is why we confidently offer a 12 year guarantee on our Bygone windows.

We are certain that our installers will present their customers with the right solution, carry out a professional installation and that they will genuinely care about the customer’s home and have pride in how the property will look once the work is complete.”

The Premier Partners inspect the new mullion.  The Installers show a lot of interest in the new mullion.  The installers have time to interact and discuss the products.

Carol Slade and John Samuels address the group. Carol Sales, Sales and Operation Director of Masterframe speaks to the installers.  Brian Smith from the GGF chats about the new Consumer Rights legislation

Richard Howe speaks to Rene Herve. Carol Slade presents Cara Glass with the new Installer Plaque. Michael Thornton deep in conversation.

There was a good turn out of delegates to Cranfield. Ray Rabett shows off the new paint treatment to be offered by Bygone. Ray Rabett, Technical Director discusses all the new product developments

If you think you share these values and would like an initial chat to establish your interest in becoming a Bygone Installer, then please make contact.

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