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Category: Masterframe


No matter what you buy or where you go to buy it, it’s essential that you can rely on the quality of the product and of the customer service that you will receive at all times. When it comes to replacing the windows in your home, this is highly significant as a poor quality window will have large and long lasting repercussions.

Here at Bygone we understand how important it is for you to trust us to deliver windows that meet the highest standards in quality in both design and manufacture as well as to provide an exceptional customer service. We continually strive to build on the already excellent quality of our windows and develop our customer service to make your time with us as stress-free and simple as possible.

We have achieved a variety of accreditations that show our commitment to quality but what do these accreditations actually mean for you? How do they affect your windows?

ISO 9001 – this accreditation assures you of the quality of our windows. In order for us to achieve this accreditation, our products must meet consistently meet high standards of quality in both the design and manufacturing processes. If you’re looking for quality, look out for this accreditation!

Secured By Design – it’s essential that your windows provide a high level of security as it’s a common entry point for burglars. Our windows are part of the Secured By Design scheme which is supported by the Association of Chief Police Officers for England, Wales and Northern Ireland as well as the Association of Chief Police Officers for Scotland.

Energy Saving Recommended – this accreditation speaks for itself; your windows should make your home as energy efficient as possible. Thanks to our outstanding energy ratings and our Energy Saving Recommended Certification Mark, you can rest assured that you’ll receive the best in energy saving windows.

If you would like to know more about these or our other accreditations, please don’t hesitate to visit our website. If you have any queries or would like additional information about our sash windows, feel free to contact us directly.